Refund & Cancellation Policy
1. Introduction
This Refund & Cancellation Policy applies to all students enrolling in Internship Programs offered by WebMaker IT Solutions through intern.webmakerit.com.
Our aim is to provide transparent, fair and student-friendly policies.
2. Refund Eligibility
You are eligible to request a refund only under the following conditions:
- The student must have attended a minimum of 3 live classes.
- The refund request must be submitted within the first 15 days of enrollment.
- Genuine learning/technical issues that prevent class participation.
3. Non-Refundable Conditions
- If the student fails to attend classes without informing our team.
- If false details were submitted in the enrollment form.
- If the student violates classroom rules, misbehaves, or shares links.
- If the student has already accessed 30%+ course material.
- UPI fees, payment gateway charges are non-refundable.
4. Refund Review Process
Once your refund request is submitted, our team will:
- Verify your attendance
- Check class participation and activity
- Evaluate genuine reasons for refund
- Respond within 5–7 working days
5. Mode of Refund
If approved, the refund amount will be credited to the same UPI ID, bank account or wallet used during registration. Refund process may take 7–10 working days depending on the bank.
6. Cancellation Policy
- Enrollment cannot be transferred to another student.
- Batch shifting allowed only once within the first 10 days.
- Once course access is granted, cancellation is not possible.
7. Contact for Refund Support
If you want to request a refund or discuss your issue, contact us:
Email: admin@webmakerit.com
Phone: +91-9815119966
Support Hours: Mon–Sat (10 AM – 6 PM)
